Last updated: March 13, 2026

Terms of Service — DukaDebt

These Terms of Service ("Terms") govern your use of DukaDebt, a WhatsApp-based debt tracking service operated by Tekadio, based in Baden, Austria. By using DukaDebt, you agree to these Terms.

1. Service Description

DukaDebt is a free WhatsApp bot that helps shopkeepers and small business owners track customer debts and payments. The service is provided "as is" and is accessed entirely through WhatsApp.

2. Eligibility

You must be at least 18 years old and have a valid WhatsApp account to use DukaDebt. By using the service, you confirm that you have the legal authority to enter into these Terms.

3. Your Responsibilities

When using DukaDebt, you agree to:

You are solely responsible for the accuracy of the debt and payment records you enter. DukaDebt is a record-keeping tool and does not verify or guarantee the validity of any transaction.

4. Service Availability

We strive to keep DukaDebt available at all times, but we do not guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control. We are not liable for any losses resulting from service downtime.

5. Pricing and Payments

DukaDebt offers a free tier with limited features. Paid plans may be offered at prices displayed within the service. Payments are processed through third-party providers such as Flutterwave. All fees are non-refundable unless required by applicable law.

We reserve the right to change pricing with reasonable notice to active users.

6. Data and Privacy

Your use of DukaDebt is also governed by our Privacy Policy. By using the service, you consent to the collection and use of your data as described therein.

7. Intellectual Property

DukaDebt, including its name, logo, and underlying technology, is the property of Tekadio. You may not copy, modify, or distribute any part of the service without our written permission.

8. Disclaimer of Warranties

DukaDebt is provided "as is" without warranties of any kind, whether express or implied. We do not warrant that the service will be error-free, accurate, or available at all times. DukaDebt is not a financial, legal, or accounting service and should not be used as a substitute for professional financial advice.

9. Limitation of Liability

To the maximum extent permitted by law, Tekadio shall not be liable for any indirect, incidental, or consequential damages arising from your use of DukaDebt, including but not limited to lost profits, lost data, or business interruption. Our total liability shall not exceed the amount you have paid us in the 12 months preceding the claim.

10. Account Termination

You may stop using DukaDebt at any time by sending "delete account" to the bot or by simply not using the service. We reserve the right to suspend or terminate accounts that violate these Terms or engage in abusive behavior.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms. We will notify active users of significant changes via WhatsApp.

12. Governing Law

These Terms are governed by the laws of Austria. Any disputes shall be resolved in the courts of Baden, Austria.

13. Contact Us

If you have questions about these Terms, contact us at:

Tekadio
Baden, Austria
Email: a.binder@outlook.at